Written by Staff Writer at CNN
The pilot of one of the world’s longest commercial aircraft has denied an incident taking place on board.
It is reported that an “unwanted passenger” — an overweight gentleman in a backpack — boarded the Iberia flight EK 582 from Barcelona to Madrid last month without notifying the cabin crew.
The 31-year-old heavyset passenger reportedly started arguing with the flight attendant, before approaching the captain. When the captain attempted to explain the situation, the passenger was apparently offended and removed from the plane by security officials, Spanish newspaper El Pais reported
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No record of an altercation has been logged by Iberia, but a pilot on the flight recorded the incident on their flight card, drawing attention to the booking.
The one-week flight to Madrid included a stop at Donestk , a small town in Slovakia.
The crew member reportedly tried to calm the man down, saying “This is the ticket! I bought this ticket! I’m the captain! What are you doing?”
The flight, which started at Madrid’s Barajas Airport on May 18, left at midnight for its 724-mile (1,000-kilometer) journey to Madrid hours later.
In a statement to CNN, the Iberia said: “There was never an incident onboard our aircraft, nor was one recorded by our own flight records. Iberia is currently ascertaining and analyzing all relevant information, including the flight video.”
According to El Pais, the incident caused the crew to record a video of the passenger before and after boarding.
Iberia says that in addition to their flight record, it is possible that the video may have been obtained illegally.
“After checking our record, we confirm that there was never any incident onboard the flight EK 582 from Barcelona to Madrid. We understand the concern being expressed in the media, and in particular in the social media, regarding such a video’s appearance. We would like to clarify that, by its very nature, a flight video is not recorded by Iberia, and contains no images of the passengers onboard,” the airline said.